Meeting of the Operations Management Task Group
20^th February 2008, 10.30am, London Metropolitan University

In attendance: Cathy Phillpotts (acting chair),  Martin Carbonell, Caroline Fletcher, Judith Anne Preece, Yvette Dickerson, Vicky Kontou, Suzy Ball (Administrator)

Apologies: Carole Pickaver, Roddie Shepherd

Cathy agreed to chair, in the absence of Carole, and Yvette was welcomed to the group.

Minutes: Approved as an accurate record.

1. 07/08 Event Evaluation
Benchmarking (3.12.07). The event, organised by Vicky and Cathy, was chaired by Vicky and received very good feedback. The afternoon event covered several aspects and was well attended by a mix of staff.

2. Update on 07/08 activities
Reflective Practice (21.02.08). Caroline has worked with Ash Charlton to arrange a practical follow-up course to the original event run in October.

Space Planning (16.05.08). Martin is currently arranging the final details of the session that will aim to explore the theme of ‘Achieving your vision through space’.

Visit to Kingston Hill (TBC). Details will be finalised once Martin has heard that the installation of the sortation unit has been completed at Kingston.

Advanced Relationship Training (TBC). No update from Carole.

e-Learning in Context (June). Cathy may be able to identify a speaker working on an e-learning project at London Metropolitan University. Vicky and Judith also had suggestions for Cathy to follow up. The event will aim to cover current approaches and best practice to e-learning and web based research.

Project Planning. Judith and Yvette will meet to move this event forward, possibly as part of the 08/09 programme.

Visit to National Monument Record Centre (TBC). Cathy outlined that the visit would involve a presentation and tour from the staff of the Archive and the visit would include a visit to the Library of the NMR which now also holds much of the material from English Heritage's Savile Row Library. An afternoon visit would be the aim, of 2.5-3 hours, to allow for the travelling time.

3. Planning for 08/09

National Digital Archive. Martin suggested that a repeat of a visit to the National Digital Archive could be combined with an afternoon seminar with 2-3 speakers outlining their own digitisation projects. Projects taking place at University of East London, TUC Library at London Met and JISC funded examples were suggested by the group.

Change Management. Caroline will liaise with Ash to determine the approach of this session. It needs to differ from the event being organised by the Personal Effectiveness task group.

Writing Collection Development Policies. Vicky will contact Vivien Robertson from the Career Development task group to clarify the content of the appropriate chartership workshop and look at the possibility of extended it to an afternoon event.

Survey Instruments. David Clover sent on this suggestion for an event following discussions at a meeting of the M25 Quality Group. The suggested focus would be on customisable instruments and the design of surveys and dissemination of results.

24/7. Cathy outlined her current work on gathering statistics about HE library opening hours. There may be scope to run an event on the approaches being taken by institutions two years after the cpd25 conference.

4. Discussion paper.

The group debated the topics covered in a paper put forward by cpd25 Chair, Mary Nixon. A paper summarising the group’s response will be submitted to the Steering Group.

Date of next meeting: TBC suggested week beginning 19^th May.