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| 27th February 2004 |
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Minutes of the Operations Management Task Group Held on 27th February 2004 at 3pm London School of Economics Present: Maureen Wade (Chair), Fiona Middleton, Carole Pickaver, Abigail Edwards, Babs Viejo, Susan Gilbert Paul Scarsbrook, Pete Ryan 1. Apologies Apologies had been received from Zoe Smith, Rosarie Coughlan Caroline Holebrook (administrator) 2. Minutes of the last meeting – 12th September 2003 The minutes were accepted as an accurate record 3. Welcome to new members Maureen welcomed Martin Carbonell 4. Matters arising None 5. Programme 2003/2004 Seminars • Communication Management Sue reported the session worked out well. Moria Bent (Newcastle) was excellent. Possible suggestion for a future event is to run this as two separate seminars: 1. Communication audit 2. Investors in People & Charter Mark – Using a consultant and case studies Concern was raised concerning the quality of speakers, especially as attendees raise a value for money issue. Action: Maureen to check with Caroline if she keeps database of speakers with a quality ranking .Caroline: database available but no actual quality data. It was recommended that a “new speaker pack�? is created which would provide practical guidelines on presentation skills for less experienced speakers. Action: Pete & Sue to progress • Financial Planning & Budgeting for Managers Abigail reported poor attendance at the seminar and a lack of ICT skills of participants even though required skill level had been highlighted in the publicity. On the day there was confusion over course packs and paper work. Timing was discussed by the group; the previous event had been oversubscribed, but this may have related to timing wrt financial year. The group decided not to run the course a second time in a single year. • Overhauling efficiency & effectiveness Carole had emailed her report to the group. Quality of speakers was high although there were some concerns regarding the overlap of the first and last speaker. Case study approach would be interesting. Ongoing potential to run the seminar again. • Project Management Maureen reported that she has one more speaker to find. The event is scheduled for May. • Space Planning Fiona reported that this event was booked to take place at the University of Surrey and will include optional tours of the library which has recently been refurbished. The structure of the day is 2 speakers in the morning and 2 speakers in the afternoon. A themes approach which might cover maintaining services, merging collections, communication and practical steps to achieve these objectives. Speakers: Anne McIlwaine (SOAS), Ann Sainsbury has been invited to contribute again. Further speakers were suggested by the group. Martin will be the lead convenor on this event, with Fiona as back-up. • Bidding for Projects As both King’s and CILIP are running Bidding events in April the group agreed to postpone this event until July. Abigail volunteered to organise this event, as she will not now be running a second Financial Planning seminar. • Deploying Staff Carole and Sue reported that they had identified a potential structure for the seminar. The Directors’ View, Service View, Administrative View. Beverley Craigen from LSE has agreed to be the Administrative theme speaker and demo the software she uses to timetable staff. The Meeting Room at LSE has been confirmed for the 16th July 2004. Visits • The London Assembly Library Both visits (6th & 15th April) are now fully booked. 5. Task Group Remit The group reviewed the wording of the remit on the website and agreed that Maureen would action any changes. Overall the scope and content was still deemed current, but the emphasis had changed slightly since the remit was first agreed. 6. 2004/05 Programme proposals 1. Communication Management 2. Overhauling effectiveness & efficiency 3. Investors in People & Charter Mark 4. Financial planning 5. Project management 6. Space planning 7. Deploying staff (depending on feedback on July event) 8. Current HR issues (or is this covered by Legal Compliance group?) 7. Chairs’ Report to Steering Group Maureen to write a progress report which will highlight need to scope and coverage by the groups and noting task group’s intention to produce a pack for new speakers. 8. Any other business There was some discussion about venues for events. It was suggested that some venues might be being over-used, especially if no charge is being made by the host institution. Maureen noted the difficulty of finding suitable venues but agreed to raise with Caroline Action: Maureen to discuss issue with Caroline. Clarification was requested regarding convenors need to pay for attending seminars. There appeared to be varying practices, though it seemed as if convenors/speakers normally got a free place, except in the case of very expensive events, eg some of the legal compliance events. Should host venues be offered “free�? or reduced cost places? Action: Maureen to clarify practice with Caroline. 9. Date of Next Meeting 20th May 2004, 11am London School of Economics. CH 29th March 2004 |
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