Meeting of cpd25 Task Group 4: Personal Effectiveness and Management

Thursday, 19th May 2011, 11am, LSE - NAB 8.02

In attendance: Florence Achen-Owor, Sally Brock, Sara Burnett, Sally Faith (Chair), Claire Hackshall (Administrator), Claire Jeffery, Val Straw.

1. Apologies:

Apologies were received from Karen Ellis-Rees and Gerard Power. 

2. Minutes of the last meeting:

Accepted as an accurate record.

3. Matters arising:

N/A

4. Review the programme to date for 2010-11

4.1 Leadership Development: lessons for aspiring leaders

Excellent feedback from this programme – definitely run it again next year.

4.2 Influencing & Persuading

It was noted that a replacement trainer was used for this course as the original trainer was ill. It was decided that this course should be rested next year and looked at again for the year after.

4.3 Time Management

Good feedback from this programme – will run it again next year. 

4.4 Emotional Intelligence

Good feedback from this programme – will run it again next year.

4.5 An Event for Senior Library Assistants

S Burnett reported that this event was due to run on 30 June and that the programme has now been confirmed. 

4.6 Libraries Are For Learning? - Managing Student Behaviour In The 21st Century

VS reported that this event had proved to be extremely popular and that it had also received very good feedback afterwards. The combination of using a  trainer in the morning, followed by various speakers in the afternoon, had worked well and it was agreed that this event should be re-run next year, possibly with the inclusion of a student speaker too.  

4.7 Managing Change 

GP and Ker had sent their apologies, but CH was able to confirm that this event had gone ahead on 24th February and that the feedback had been very good. 

4.8 Managing Meetings

SF reported that she was currently investigating the options for an event on this topic.

4.9 New Managers Toolkit

The group discussed the fact that this programme had attracted fewer delegates than had been expected and agreed to rename it next year using the term ‘management’ and not managers. A discussion took place regarding the idea that Beryl should run the Leadership programme and Erica the management programme. 

4.10 Marketing Yourself: Transferable Skills

Good feedback from this programme – will run it again next year.

4.11 Visit to the House of Commons

S Brock confirmed that this visit had been very successful and that it was hoped that it could be run again next year.

4.12 Visit to Kew

S Burnett reported that this visit had now taken place and that she hoped to organise another one next year. 

4.13 Visit to Surrey University on the Subject of Space Usage

S Burnett reported that this visit had now taken place and had gone very well.

4.14 Visit to Sussex University on the Subject of Space Usage

SF reported that refurbishment work was still in progress, so the visit would need to wait until the next academic year. 

4.15 Visit to the Kubrick Archive

CH confirmed that this visit had taken place on 11th April.

4.16 Customer Care

The group agreed to investigate running an event on customer care next academic year.

4.17 NOWAL

VS agreed to investigate the possibility of running an event with NOWAL next year.

5. Consider any feedback from previous Steering Group Meeting:

SF reported back to the group on this meeting.

6. Consider any feedback from the cpd25 Planning Afternoon: 

The group discussed the cpd25 Planning Afternoon.

7. Compile draft programme for 2011-12:

It was agreed to run a combination of established events (as outlined above under 4), plus some new ‘reactive’ ones.

SF agreed to take an outline programme for TG4 to the July Steering Group meeting, giving ‘working titles’ for each event/visit and an idea of the times of year that it was hoped to run these.

7.1 Leadership Development: lessons for aspiring leaders

S Brock agreed to contact Beryl to discuss running this programme during January – February 2012.

7.2 Influencing & Persuading

It was agreed to give this event a miss next year and S Brock agreed to let Level Headed know this.

7.3 Personal Development

It was agreed that the group would talk to their key training providers and ask them for suggestions for new slants/events on the subject of personal development. VS agreed to contact Ash about this (for Time Management & Emotional Intelligence), CJ agreed to contact Erica and S Brock agreed to contact Level Headed. The aim would be to challenge them for ‘newness’.

7.4 An SLA Themed event

It was agreed that the group would need to see how this year’s event goes, and that the organisers of this year’s event would ask their delegates what they would like to have next year. The format would depend on feedback and numbers that have booked for this year. FAO agreed to look into this with hopefully the help of KER. The aim would be to run this event during the last week of March.

7.5 Coming out from behind the Counter

The group discussed running an event next year aimed at getting staff out into the library and communicating with students. This could cover areas such as working on your own and face to face skills. CJ agreed to ask Erica for her ideas on this area of personal development. 

7.6 Managing Budgets

SF agreed to ask Steering Group about this event.

7.7 Coaching Skills (not supervisory skills)

The group agreed to investigate running an event on this topic. It was felt that May/June would be a good time of year to run it and it was hoped that GP would be able to organise this, perhaps using Ash.

7.8 Managing ‘Difficult’ Staff

FAO proposed that she run an event on managing ‘difficult’ staff, aimed at motivating and managing long-term staff. It was thought that this would be a half-day event.

8. Any other business:

N/A

9. Date of next meeting:

It was agreed that this would be held on Thursday, 22nd September at 2pm at LSE (hopefully NAB 8.02 again).