CPD25 Task Group 3:
Operations Management
Report to CPD25 Steering
Group Meeting on 30.3.11
TG3 membership
David Archer (LSHTM), Martin
Carbonell (Kingston), Ian Clark (Canterbury Christ Church), Alan Doherty
(LSBU), Caroline Fletcher (UCL), Aniska Kumra (Goldsmiths), Catherine
Phillpotts (LondonMet), Pam Rew (Senate House Libraries), Judith Wells (UEA),
Peter Williams (UeL)
Resignations
Jenny Cefai stood down from
the group, however, as she transferred to TG1, CPD25 is still benefitting from
her expertise and she recruited a replacement for Task Group 3 (see below).
New Members
Judith Wells from UEA replaces Jenny Cefai, we have
also been joined by Ian Clark from Canterbury
Christ Church
Meetings
Since the last Steering Group
meeting, TG3 has held meetings on 12.1.11 and 17.3.11. I would like to record
my thanks to Martin Carbonell for acting as co-chair whilst I was recuperating
from my operation in November and for attending both this and the last Steering
Group as well as chairing the January TG Meeting for me. Our next meeting is
scheduled for 9.6.11.
Events held so far
Unfortunately, the UCU
strike meant that we had to postpone an event planned for that day. The feeling
of the TG Members was that although the event was not planned to take place in
a University building (and therefore would not require crossing picket lines),
as many of the attendees may be striking and as there would be uncertainty
about the event, it would be better to cancel several days out, than possibly
have attendees travel on the day only to find eg that speakers were on strike.
As the event had been fully planned, we are hoping that it will be possible to
reschedule it fairly quickly.
No other events have been
held since the last Steering Group Meeting.
Planned Events
See attached programme of
planned events. We now have pencilled in dates for a number of these, and
planning has moved ahead considerably for a significant number of our events.
Visitor
from University College
Cork
We were visited during the
week commencing 14.3.11 by a visitor from UCC – Claire O’Brien. Claire has been
appointed recently to the post of training officer, and her remit for the visit
was to find out more about how and when other University Libraries train staff,
what sort of records they keep and she was extremely interested in
collaborative work such as that done by the CPD25 TGs. Several of TG3’s members
hosted a visit for her to their own institution. She also visitedAntony Loveland chair of TG1The
timing of her visit coincided with TG3’s March meeting, which she attended.
TG3
Planning
Once again we are intending
to hold 2 meetings during the Summer break, as TG3 members are finding it
increasingly difficult to plan events and liaise with one another once a new
academic year starts. Previous experience has shown that if we do manage to
hold 2 meetings in the Summer – even if not all members can attend both
meetings, we can get ahead with planning for next year.
Catherine Phillpotts
25.3.11
Task Group 3 programme for 2010 /
2011 (Updated 25.3.2011)
|
Session/Visit
|
Details
|
Date/Month
|
Organiser
|
Theme identified by
|
|
Library
access for non-traditional learners
|
Replaced
with alternative event as Yvette has resigned from the group.
|
May 2011
tbc
|
Originally
Yvette the discussed by
David
& Peter
|
Group
|
|
Working
patterns
|
Half-day
event; speakers Elizabeth Malone, Caroline Lloyd + 1 tbc
|
Scheduled
for 22.3.11 but postponed due to UCU strike
|
Caroline
|
Group
|
|
Visit to
SOAS
|
To follow
completion of refurbishment at Easter 2011
|
Awaiting
response from Yvette on the likelihood of the refurb finishing on time, and
whether this event can go ahead.
|
Yvette
|
Group
|
|
Business
process re-engineering
|
Speakers
have been confirmed
|
To be
confirmed – aiming for Mid July however,
this might slip into next academic year.
|
Cathy
|
Group
|
|
Digitising
collections
splitting
into 2 separate events on different days:
event
will comprise (1) half-day visit to ULCC / NDAD (2) half day seminar on
digitisation including Wellcome Library
|
Originally
planned for 2009 but delayed due to relocation of ULCC;
|
2011, tbc
|
1st half
day – Martin
2nd half
day Martin with assistance from Ian
|
Group
|
|
Visit to
National Monuments Record Centre, Swindon
|
Half-day
visit
|
Late May?
TBC
|
Cathy/Alan
|
Group
|
|
Visit to Imperial War Museum
Library
|
Half-day
visit – postponed
due to
refurbishment
|
June 28th
|
Alan
|
Group
|
|
Managing
the learning environment – including roving and student behaviour issues
|
To
include speakers from UEL, South Bank and Kingston reflecting different approaches.
Possibly also UCL fining system, zoning, disciplinary procedures
|
June 2nd
or 8th TBC
|
Martin / Alan
/ Peter
|
Group –
arising from suggestions at cpd25 planning day
|
|
Space
planning
|
Yvette offered
to speak about SOAS; LondonMet
Holloway Road, Middlesex Shepherd Library
suggested by group; Katrina Bolton (Goldsmiths) suggested to talk about role
of Estates and Facilities departments; Goldsmiths a possible venue
|
End July
2011, still tbc
|
Martin /
David
|
Group –
arising from suggestions at cpd25 planning day
|
|
Dealing
with enquiries – operational aspects
|
To
include deciding the appropriate level of staffing and making the best use of
technology, e.g. online chat services
|
June 2011
(2 possible dates are being followed up)
|
Alan / Aniska
|
Group –
arising from suggestions at cpd25 planning day
|
|
Visit to
Senate House
|
Half-day
visit
|
Still TBC
– dependent on refurb & moves finish date which has slipped – possibly
Autumn 2011
|
Pam
|
Group
|
|
Business
continuity planning
|
Half-day
seminar – speakers have been identified (Christine Wise + possibles from LSE,
BL, Harwell Document Restorarion, + A Law Practice Librarian who may speak on
reciprocal arrangements. Not just disaster planning before the disaster, but
practical event covering after the disaster
|
Likely to
be 5.7.11 of 25.7.11
|
Cathy,
Pam
|
Group
|
|
Visit to Horniman Museum library
|
Half-day
visit in June or July, tbc
|
June or
July, tbc
|
Cathy / Alan
|
Group
|
|
Using new
technology to promote your service
|
To cover
Twitter and other new technologies – operational aspects (who does it), time
needed to monitor postings and content etc
|
End of
July date likely
|
Caroline
|
Group
|
|
Academic
Libraries after the Browne Review
|
Replaces
non-traditional learners event. To cover, deal with occupations, creating
agile library services, student support at a private university and
encoiuragine non-traditional learners into HE.
|
ASAP but
after Managing the Learning Environment & Space Planning?
|
Peter /
David
|
|
Cathy Phillpotts
March 2011
|
News 