Notes from the meeting held at University College London

Present:

Janet Smith (Chair), Sally Houston (minutes), Eilis Rafferty, Rachel Sylvester, Kate Warner.

Apologies were received from June Hedges, Sam Martin and Tim Hoof

1. Minutes of the meeting of 27th June 2002

The minutes were approved as a correct record.

2. Matters Arising

There were no matters arising.

3. Programme for 2002/3

Progress was reported as follows:

Managing e.resources (Eilis Rafferty)
One speaker was already agreed, and Eilis was waiting to hear from others. The idea was to have a general presentation followed by more specific talks and other names and projects were mentioned. The venue would be at Queen Mary.

Operating a 24/7 Service (Sam Martin)
Sam had circulated an email with the programme to date, including Anne Ramsden (OU) on the OPAL project (24-hour reference desk), William Marsterson (Middlesex) on Middlesex initiatives, Sally Chambers (ULL) on the ULL 24-hour electronic helpdesk, and a further suggestion on self-issue. The group supported the idea of four speakers and time for activity/discussion at the end. Rachel would let Sam know. Suggested timing was the 23rd or 24th January 2003. Venue to be central London and Sam would liaise with Tim over this

London Business School Visit (Rachel Sylvester)
Rachel is organising this visit to the London Business School Library. Again, it will need to be near the end of January, and only Wednesday - Friday is possible. 10 - 15 people could be accommodated with the absolute maximum being 15 per visit.

New Approaches to Information Skills Training (June Hedges)
Various names and projects were mentioned, which would be followed up. Sally would discuss this with June, and keep Janet informed. Janet would email Sally some notes from the last meeting.

Managing Enquiry Services (Kate Warner)
Names were suggested which Kate would follow up. Janet & Sally agreed to follow up other contacts. We thought a business library approach might be interesting, as well as new ways of training staff.

Developing a Library Portal (Janet Smith)
Janet had talked to a few people about the various issues involved, e.g. content design, the needs of the end-user, software and related rights issues.

Service Evaluation (Rachel Sylvester)
We suggested a few names which Rachel would follow up, and agreed the first two weeks of June would be the best time to hold it.

Women’s Library Visit (Sally Houston)
Sally has emailed The Women’s Library and is waiting to hear from them. She would arrange it for the end of June.

i) Changing Roles in Subject & Liaison Librarianship (Sally Houston)
A few names and projects were mentioned which Sally will follow up.

4. Checklist for organising visits

This document (now called "CPD25 draft organisation checklist") is to be discussed by the Steering Group in due course. However we noted several amendments:

Organising visits p1 2nd bullet point should read "include" or "contain" for "confirm".

Organising events p1 2nd bullet point should read "biographical" for "bibliographic".

Organising events p1 3rd bullet point should also include "OHP, PowerPoint presentation capabilities, and network points". Organising events p1 new bullet point. It was suggested to add an introductory paragraph to the programme, outlining issues, topics, and target audience.

5. Any Other Business

There was a problem over accessing the CPD25 Jiscmail discussion list, but we decided to try again and report back to the next meeting. Telephone numbers were exchanged and we would ask June and Sam for theirs.

6. Date of Next Meeting

The next meeting will be held on Wednesday 6th November 2002, at 2pm at Queen Mary, University of London, Mile End. London E1: (QMUL website)

TH - 25 July 2002