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Meeting of cpd25 Task Group 5: User Resources & Services
22nd June, 2.30pm, LSE Library
Present: Simon Collins (SC), Vicky Falconer (VF), Gráinne Mac Dermott (GMD), Craigie-Lee Paterson (CLP), Pat Simons (PS)
1. Welcome, and any apologies:
Pat Simons (PS) was welcomed as the new Chair of Task Group 5 (TG5).
Apologies from June Hedges (JH), Jennifer Treherne (JT) and Antonella Yarnold (AY).
VF advised that regarding recruitment for new members, PS should first contact Mary Nixon (MN), who will advise on staff members on waiting list.
2. Minutes of the last meeting, and any matters arising:
The minutes from the last meeting were accepted as an accurate record. It was noted that since the meeting, the dates of the RFID and Library Assistants events had been changed.
3. Programme of events for 2010/11; events passed since last meeting
3.1 Visit to Kingston University
Organiser: SC
SC reported that this visit had gone well, despite lower levels of interest in the event.
3.2 Mashups
Organising team: CLP and SC
CLP and SC reported that despite one speaker not turning up, the remainder of the speakers had rallied and it had been a very successful event.
3.3 Focus groups and getting the best out of your survey results
Organising team: PS and CB (from March 2011, PS and AY)
PS reported that despite IT difficulties on the day, and a mix of quality in the presentations, feedback for the session was generally good.
3.4 Inquiry Handling Software
Organising team: PS and JH.
PS reported that generally this event went very well; it agreed that it would definitely be worth revisiting the topic in some form in 2011-12 – perhaps from the perspective of collecting evidence and measuring effectiveness. One of the speakers had talked about their combined service desk system, and it was felt that there would be scope for a separate event on this.
Both the Research Support event and the visit to Goldsmiths RFID had already been reported on at last meeting.
4. Forthcoming events
4.1 Changing Role of Library Assistants
Organising team: GMD and JT.
GMD reported that this event was taking place on the 27th June and that bookings were full.
5. Programme of events and visits for 2010/11; brainstorming of planning ideas:
The news that CILIP was to withdraw their training courses was noted.
The Group agreed that the following events should be taken forward for 2011-12 – some repeats or re-workings of 2010-11 events, others new:
5.1 Inquiry Handling/Measuring Effectiveness
Circa March 2012. PS to lead on organisation of this event.
5.2 Research Support
Circa April 2012. AY offered to work on organisation of this event. Action 5.2.1: PS ask JH if she would be able to assist AY on organisation of Research Support.
5.3 Changing Role of Library Assistants
From slightly different perspective as 2010-11 event. To be held circa February 2012. GEM to lead organisation. Action 5.3.1: Contact JT to ask if she can assist in organisation of Changing Role of Library Assistants.
5.4 Shared services (systems)
E.g. looking at Bloomsbury VLE. Circa December 2011. CLP to lead on organisation. GMD suggested contact. Action 5.4.1: GMD to pass contact details to CLP for Shared Services (systems) event.
5.5 Extended opening
CLP reported that Goldsmiths are commencing a staffed 24-hour service in January and that this service could be a case study for the event. Circa March. Maintaining the Learning Environment. Either as part of Extended opening, or as separate event. e.g. food and drink. Circa March if part of Extended Opening event, or July if as separate event. AY to lead organisation.
5.6 Converged/Super-converged services
From perspective of students/users. Circa June. SC to lead organisation of this event.
The Group agreed that the following ideas for visits should be taken forward for 2011-12:
5.7 Sussex University
Possibly combined with University of Brighton. Circa November. GMD to lead on organisation of this visit.
5.8 Women’s Library
Circa January. SC to lead on the organisation of this visit.
5.9 Ravensbourne College of Communication
Some time in second term. CLP to lead on organisation of this visit.
5.10 Wellcome Library
With focus on helping academics. Circa July. Action 5.10.1: PS to ask JH if she could organise this visit.
5.11 Queen Mary University of London/Olympics/University of East London
Circa May. Action 5.11.1: PS find out where 1948 Olympics archives are held.
6. Any other business
N/A
7. Date of next meeting
The Group agreed to meet next time in early September. Action 7.1: VF to email group to find meeting date for September. Also check if yearly meal is still taking place.
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