With new ways of delivering enquiry and user support services, it is necessary for all library staff to have the knowledge and confidence to handle a wide range of enquiries.

This session explores some novel methods of developing library staff information skills using interactive techniques, VLE modules and distance learning. The day will take a practical approach with examples from trainees and practitioners.

This event is aimed at library managers and supervisors.

Agenda:

9:30: Registration and coffee

10:00: Lollipop: Sarah Arkle, University of Bedfordshire

10:45: OU Information Skills course: Helen Stephens, Goldsmiths University

11:30: Coffee

11:45: VLE Module pilot: Anne Pietsch & Brian Kilpatrick, Roehampton University

12:30: Lunch

1:30: Quiz: Emma Walton, University of Sussex

2:15: Summary

2:30: Close.

Venue: Room MAL 255, Birkbeck College, University of London, http://www.bbk.ac.uk/maps

Please note that there are limited places available for this event.

To book a place please use our online booking form or email the administrator via cpd25@lse.ac.uk

Cost: £75 for CPD25 members and £105 for other institutions.

Cancellations less than one week before the event will be charged a 50% cancellation fee. In the event of a ‘no-show’ on the day, the full fee will be charged.